About Securus Technology
The Securus Technologies is a security firm dealing with prison technology. It has its headquarters in Dallas, Texas. It serves correctional and law enforcement agencies, the public and also inmates mostly in the North of the United States. Securus Technology has employed over 1500 people and serves over 3000 correctional facilities in Canada and the United States.
Services that Security Technology firm offers include; the providence of a rapid emergency response, giving information to the public, management of incidences, investigation of cases, communication, information management, biometric analysis and monitoring products. The firm has professional engineers, designers, technological experts all working towards innovating solutions making this security firm to be one of the best. The security firm seeks to be the best in providing security products and best service offerings to customers and the best high technology software solutions.
The Securus Technology has announced through its Senior Vice President of Operations Danny de Hoyos, that it was accredited by the Better Business Bureau (BBB) where it received a rating of A+. The bureau approved the Securus Technology firm after it was able to achieve the following standards:
- Must be transparent
- Must honor promises
- Must safeguard privacy
- Must be responsive to disputes
- Must be honest
- Must have integrity
One of the customers who used the Location Based Software (LBS) recognized the efficiency of the software that helped him through other law enforcement resources. They were able to recover drugs and illegal contrabands. The LBS is a software made by Securus Technology that uses data from the location to control features.
Finally, the Secures Technology investigative tool has received high praises because of its efficiency when doing investigations. This is evident especially when there are complaints of a potential threat to security or when there is a complaint of harassment.
The telecommunications industry is a very competitive industry, which currently has several large providers that have a strong control on the overall market. One niche of the market that is a bit different than the rest of the industry is the segment that provides services to the law enforcement industry. One of the companies that is continuing to develop a strong marketshare in this segment is Securus Technologies.
Securus Technologies is a company that was founded about ten years ago and has grown to be an industry leader. While it started with just a few small contracts, Securus Technologies is now the second largest competitor in the industry. Today, the company has over 1,000 clients across the country, which then house over 1 million inmates. Due to the significant client base, Securus Technologies has continued to increase staffing and the company now has several hundred employees, many of which work in operations and sales for the company.
One of the biggest selling points for Securus Technologies has been their innovative products. The best selling product and service that the company has today is its video visitation service. This service allows an inmate to connect with a family member through a video visitation platform, which is completely secure on both ends. The inmate and family member can then have a much more intimate conversation, which has helped to reduce the administrative and security burden that comes with in-person visitation.
An added benefit of the product provided by Securus Technologies is that it has also been used to solve and prevent some crimes. Whenever a call is made, all parties on the call will need to authorize the fact that the call is being recorded. Securus Technologies then has the ability to monitor these calls and can alert the proper people when something suspicious is overheard.
Rick Smith is an experienced electrical engineer who has been serving the telecommunications industry for about four decades. His career has been successful, and various companies that he has worked for have offered him administrative roles. Smith has been serving as Securus Technologies’ CEO since 2008 and has led the corporation to attain success. He has used his decades in leading the firm in establishing state-of-the-art technology products that are used in bettering service provision in the corrections industry. The growth of Securus Technologies has been significantly facilitated by mergers and acquisitions. The company bought Evercom and Netix to enable it to increase the scope of services that it offers. In 2009, Mr. Smith led it in acquiring Syscon Justice System, which was a top U.S-based offender management systems enterprise. Rick completed his undergraduate studies at State University of New York, and he also holds a master’s degree. Read more about Rick Smith Securus on glassdoor.com.
Smith’s term as the head of the telecommunication company has been very successful. During his administration, the corporation has launched several cutting edge products that have transformed service provision in prisons across North America. The company’s commitment to innovation has enabled it to perform well in the industry. The product and service of the technology solutions provider are used by more than 3450 law enforcement institutions that are based in different parts of the United States and Canada. Ricky Smith strives to ensure that the company maintains the excellent reputation that it has developed from the time it was founded.
The telecommunications professional has had an opportunity to serve various corporations throughout his career. He spent about twenty-five years (1972-1997) working at the Frontier Corporation, and the business offered him various administrative offices. Smith headed departments such as information technology, finance, business development, and operations. Rick was then hired by Eschelon Telecom in 1998. The company first appointed him to serve as the COO, CFO and then offered him the CEO position in 2002. Smith is appreciated by the firm since he assisted it in increasing its income from $30 million to $350 million. There was a 48 percent growth in the CAGR of the company, and its EBITDA rose to approximately $80 million. Richard held the CEO position until 2007, and he currently serves on its board.
Rick Smith Securus has been working hard to develop products that can fill the technology gaps that are in prisons and law enforcement institutions. The firm has so far invented several products, and they are all protected by patents. According to the CEO, Securus Technologies has developed an unparalleled patent portfolio that its competitors cannot match. The technology-based products of the enterprise are currently used by over 1.2 inmates who are in penitentiaries across North America. The main offices of Securus Technologies are Carrollton, Texas. Read more on bitsylink.com about Rick Smith Securus.
I am actually the member of the family who has to check in with my dad because no one else will do it, and I am very thankful that Securus has put in new cameras in places where people make calls to the jails. They have these incredible installers who are working on very special installations that make every new video call clearer, and I know that they have done this to help people just like me. I have to be able to see my dad when I call into him, and I know that I am much better off if I have chosen to use Securus to make the call.
Read more at Wikipedia about Securus.
A lot of people might not feel like they are in a bad position when they are trying to call a jail, but the simple fact is that they can call a jail any time with Securus. I place these calls all the time, and they are very clear pictures that I can use to explain to everyone in the family how my dad is doing. Calling someone on the phone is not as powerful as just seeing them on video, and that is why I am happy to be using Securus.
They have made my calls to my dad possible, but they have also made calls for other families. It is very simple for anyone to get a call placed with Securus, and they will see their loved one instead of just hearing them. The whole process is far simpler for me, and I hope I can get the family around the camera soon.