The telecommunications industry is a very competitive industry, which currently has several large providers that have a strong control on the overall market. One niche of the market that is a bit different than the rest of the industry is the segment that provides services to the law enforcement industry. One of the companies that is continuing to develop a strong marketshare in this segment is Securus Technologies.
Securus Technologies is a company that was founded about ten years ago and has grown to be an industry leader. While it started with just a few small contracts, Securus Technologies is now the second largest competitor in the industry. Today, the company has over 1,000 clients across the country, which then house over 1 million inmates. Due to the significant client base, Securus Technologies has continued to increase staffing and the company now has several hundred employees, many of which work in operations and sales for the company.
One of the biggest selling points for Securus Technologies has been their innovative products. The best selling product and service that the company has today is its video visitation service. This service allows an inmate to connect with a family member through a video visitation platform, which is completely secure on both ends. The inmate and family member can then have a much more intimate conversation, which has helped to reduce the administrative and security burden that comes with in-person visitation.
An added benefit of the product provided by Securus Technologies is that it has also been used to solve and prevent some crimes. Whenever a call is made, all parties on the call will need to authorize the fact that the call is being recorded. Securus Technologies then has the ability to monitor these calls and can alert the proper people when something suspicious is overheard.