There are many calls across the United States to reform our criminal justice system. While many people are in support of the reforms, there are those who are opposed to them only that they cannot dare go public.
Recently, Securus Technologies exposed an inmate communications provider for wrongdoings and integrity breaches. The company in question is Global Tel Link that has been oppressing thousands of inmates by deliberately manipulating their system.
Through a press release last month, Securus revealed Global’s fraudulent actions during the time they were contracted to serve the Louisiana Department of Corrections.
It had also programmed its call rates to be higher that its tariffs or even the rate caps set by the commission. Its charges were also inflated and would add additional charges even after the calls were rated. It was also found that the company would bill each call more than once. It did everything deliberately with the intent to overcharge its customers. As a result of its actions, the company defrauded Louisiana taxpayers a staggering $1.2 million.
The criminal justice reforms seek to bring to and end such malpractices. I find the steps taken by Securus against Global overly appropriate. It is shameful for a company like Global to stoop too low just to make enormous profits. There is a need for our businesses not to focus on profits to the extent that we don’t care about the services we offer our customers.
The bold actions taken by Securus encourage us to remain committed in our push for better incarceration experience. It is no wonder that the company is leading other providers of civil and criminal Justice technology solutions. The Dallas-based company has proved its commitment to improving public safety, corrections, monitoring and investigation.